View Full Version : artists on mp3.com :(

15-12-2002, 16:28:51
Dear Artist,

The new year is just around the corner and a few important changes to the Artist program are coming up in January. More information about some of these changes will be available soon, but in the meantime, here's a snapshot:

Customer Support Has Changed. As previously announced on December 6, 2002, only Premium Artists can receive email support. Premium Artists get their technical questions or other concerns answered within 48 hours. If you need help, please visit our comprehensive Help section which has FAQs and the System Status Report. The System Status Report is constantly updated by the Artist Support team and provides up to the minute information regarding site-wide technical issues. Learn more.

Artist Cash Will be Discontinued. Accounting and engineering resource issues have made it necessary for us to discontinue one of our more convenient Artist programs as of January 15. If you are currently paying for any subscriptions with Artist Cash, please go to your My Account to easily create an alternate payment method. Learn more.

Artist Pages Will Display Three Songs Maximum. After January 31, 2003 only Premium Artists can display an unlimited amount of songs on their Artist page. Basic (non-Premium) Artists can display a maximum of three songs on their Artist page. On January 31, all Basic Artist pages with four or more songs will automatically default to display the three most recently uploaded songs. However, the Song Admin allows Artists to quickly and easily change the songs they would like displayed. Please note, you will not need to re-upload songs as a result of this change. Learn more.

netCD Program Will be Changed. Based on consumer feedback to simplify the online shopping experience, starting on January 15 we will be discontinuing the sale of netCDs as a stand-alone product. Accordingly, the netCD option will be removed from all Artist pages. Please note, My.MP3 account holders purchasing your CDs still will get the netCD version automatically added to their music locker. netCDs purchased prior to January 15 will remain accessible in the music locker as well.

Stay tuned for information about new Artist services and a Premium Artist Service price reduction. Thanks for your continued support.


The MP3.com Artist Team


15-12-2002, 17:14:20
It's OK. We moved our songs off crappy mp3.com and now have a great website hosted on Loudmedicine.net.

15-12-2002, 19:22:54
Yeah, Those dumb suckers at loud medicine! Maybe you could put your songs there Vincent.

16-12-2002, 08:27:32
No chance! These people suck.