View Full Version : Weird e-mail forwarding problem

09-02-2005, 14:02:33
And if anyone knows the answer to this, you will be my hero.

I help this lady send out her e-column for her website on a monthly basis. Well, the mailing goes ok. Excep the e-column, which is really just a sent html page, loses some graphics when the original message is forwarded. Now, here's where it gets weird, if you receive one of the forwarded messages with missing graphics and click on reply or forward, the graphics re-appear in the sending window only to disappear when the message is actually sent. Why the hell does this happen?

09-02-2005, 14:13:50
invisible pixies?

09-02-2005, 14:29:33
Is it some form of weird lack of memory problem ?

Perhaps it only shows the graphics if it feels it has to.

09-02-2005, 15:24:45
I don't think it's a memory issue.

I'm starting to think it may have something to do with Outlook refusing to download those images for some reason. Virus perhaps. Or something like that.

09-02-2005, 15:38:34
I really, really don't like Outlook. The Calendar/Appointment thing is the only thing I like about it, and I would bet I could find another just as good if I looked for it.

I keep trying to make a rule that takes (a daily work news spam that I only read when I'm told to) mail from a specific address, marks it as read, clears the message waiting icon from the taskbar, and puts the email in the deleted items folder.

It never marks the damn thing as read, and sometimes leaves the new message icon.

Are you looking in the preview pane or actually opening a message? Maybe settings for the preview pane can be different from viewing a normal message?

09-02-2005, 15:39:05
Send me a copy and I'll see if it happens in Thunderbird

09-02-2005, 15:39:36
To my real address....

09-02-2005, 15:51:33
Oh...how fortuitous.

09-02-2005, 15:54:17
Just remember, you may be rotten and evil, But I'm sweet...much more dangerous :D

09-02-2005, 15:56:52
Sent via an info account. Don't be scared. It's just me.

09-02-2005, 16:02:11
Very strange....all the images are attachments!!!

But when I tell it to not block images...everything displays fine

09-02-2005, 16:03:51
Damn this fucking thing. Damn it straight to hell.

It still happened to me here. It MUST be an Outlook setting or problem.

09-02-2005, 16:09:14
I think it must be...IIRC some of the critical win updates changed Outlook settings to be more "secure".

09-02-2005, 16:16:46
And the reason why the images re-appear when replying to or forwarding the message is because Outlook forces you to download all web images when replying to HTML based e-mails (just found out that little piece of info by trying that with something on my tightly secured work e-mail)

Interesting. I wonder if there's a way to defeat that.

09-02-2005, 16:34:12
Outlook = shit.

09-02-2005, 16:52:34
Yes. Well thank you for that commentary, but I must work within the constraints that I have.

09-02-2005, 18:50:02
Why don't you convert the document to a PDF before you send it? Takes five seconds and the formating is immune to M$!

09-02-2005, 18:56:20
While not a technilogical constriction, it is a psychological one. My client wants the column to go out in the body of an e-mail. Not an attachment.

09-02-2005, 20:15:13
Then she needs to get everyone to use a better e-mail client otherwise she needs to learn to live with it or convert the newsletter to a PDF.

09-02-2005, 20:38:09
If I was going to do that, I'd just send everybody a link to the column online. Much easier.

09-02-2005, 21:45:59
Why didn't you do that in the first place then?

09-02-2005, 21:52:04
See my post about constrictions.

09-02-2005, 21:57:31
I can't see a way around this. If you have even a semi decently patched up windows Outlook is gonna block those images

09-02-2005, 22:25:21
Which would explain why things used to work many months ago when things were less secure and the world was dangerous.

10-02-2005, 01:32:07
You can send links in Outlook. Just send it as a text only file. Outlook will then mark it up as a link while displaying the mailing.

10-02-2005, 11:53:40
Are you trying to send the images in the actual email (ie embedding) or just as links? I've always gone with putting the images on a website and doing absolute urls to said images. I haven't had problems with any version of outlook as far as I know.

10-02-2005, 13:23:06
Trying embedded images, which is apparently a pain in the ass.

And as for the people who keep saying attach the file, you people aren't listening. The html page MUST, MUST, MUST be sent in the body of the e-mail.

Nav, I might have to go with your way and convince this lady to let me do things that way. She hates that because it makes hits show up on her web site. Think your worst tech-stupid nightmare and throw in a bunch of anal retentiveness and you've got this lady.

10-02-2005, 15:16:27
I figured that out from her page :lol:

10-02-2005, 15:31:39
Jesus. I just had to explain to her the reason for the problem and how referencing the site images would certainly fix the problem. As if that wasn't painful enough. She was concerned that it was going to put "false hits" on her site. I try to laugh, but it makes me so sad.

10-02-2005, 15:32:13
BTW. I did not make that site. I just maintain it and send out the e-column.

10-02-2005, 15:42:09
I was laughing at the content...the site itself is fine.

10-02-2005, 15:47:38
She's a nice lady. Weird and seriously on the Obsessive Compulsive edge, but nice.

10-02-2005, 18:01:34
Venom, you had said technical limitations prevented you from making a link.

I am aware of a technical issue where Outlook will not mail links, nor display them when they are sent. Which is retarded, cause you just send the exact same text as "text" rather then some other format, and then it automatically marks it up as a HREF in the client.

You could keep the hit count down on her site pages by creating a subdirectory to store all the email referenced images. Or depending on how the site is hosted, by setting up a second web, and let it accumulate the email hits.

You can embed attachments even with Outlook's overly schitzoid sensitivity. We do that on occasion here. Humm... Let me check into that.

10-02-2005, 18:06:03
Hey Venom... is what your client doing suitable for RTF? Or does she really want to do an HTML page?

Outlook is much more forgiving to RTF. So if it's suitable for what she is doing, it would be easier to feed through Outlook.

10-02-2005, 18:13:59
Can you post a sample of her message body formating? I just want the basic table layout, as basic embedded graphics in an HTML message format are showing up on the test machines I have access to here. Both old and new...

10-02-2005, 18:17:57
Psychological limitations prevented me from referencing the images directly. Limitations that have now been resolved. I have convinced her to let me create the e-column referencing the HTML page. Crisis solved...hopefully.

10-02-2005, 18:19:47
Did that last post actually mean anything?

10-02-2005, 18:34:24
Summary: Venom thinks he's convinced his client to go with a method that she hadn't liked before. No more worries...he hopes.

10-02-2005, 18:45:29
BTW, I suppose I could have done the message in RTF, but the original column template was given to me in HTML. I would have had to re-do the entire thing. And we just can't have that.

10-02-2005, 19:06:29
Of course not! You? Do work? How outrageous! That's just so... unfair! :mad:

10-02-2005, 21:22:04
Originally posted by Venom

I help this lady . . .

Clearly this is not a serious thread, but just in case it is, I'd suggest just attaching it as a file.

10-02-2005, 21:43:32
You mother fucker.

10-02-2005, 21:51:06
Why? Is Dutch girl pregnant?

10-02-2005, 22:33:52
I think you just caused the old bastard to have a heart attack.

11-02-2005, 01:40:00
Didn't do much for me, imagining little Lurkers.