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paiktis22
14-06-2004, 23:55:54
i have a hp 3500. i reinstalled windows, cant reinstall the printer.
i notice there is no "USB printing support" in the device panel. there was before.
any ideas how to fucking install it?
i searched the web no luvk. ive spend two hours on this misery

gamo to antichristo tou

paiktis22
15-06-2004, 00:02:42
i have win98se

Sir Penguin
15-06-2004, 00:26:57
Install Windows XP. It will do everything for you. :)

SP

paiktis22
15-06-2004, 00:27:36
to the point please!

Sir Penguin
15-06-2004, 00:28:53
Did you install all your motherboard drivers?

SP

Darkstar
15-06-2004, 00:29:16
Find the original driver disk for your printer.

You need to get your USB working, or if you cannot do that, find a printer cable (if your machine has a printer port).

Do you have any OTHER USB devices? A game pad perhaps? Because I'd suggest you give installing those a try to get your USB working.

USB was always a chancy thing under 98, wasn't it?

paiktis22
15-06-2004, 00:29:21
_Did you install all your motherboard drivers?

yep.

paiktis22
15-06-2004, 00:31:50
Originally posted by Darkstar
Find the original driver disk for your printer.

i have it. it hangs up when searching for new hardware (exactly because there's no "usb printing support" installed i think. )

You need to get your USB working, or if you cannot do that, find a printer cable (if your machine has a printer port).

usb's are working. there's no usb printing support though

Do you have any OTHER USB devices? A game pad perhaps? Because I'd suggest you give installing those a try to get your USB working.

no other usb's machines attached. just the printer.

USB was always a chancy thing under 98, wasn't it?

chacny?
if it means infuriatinmg smash my PC throw it out the window, yes

Darkstar
15-06-2004, 00:32:41
On my last Win98 system, I could never use the on motherboard USB ports. I could only use USB via a USB card. Is your USB on a CARD or Motherboard?

Do you have a friend you can take your report/document to and print it? Or a Kinkos (/equivalent)?

Darkstar
15-06-2004, 00:34:20
Your USB is working? SO it's purely a HP printer issue then.

Time to crawl the HP site. Also, you might want to install a basic generic printer driver onto your system from your Win98 disk and see if that will let you print.

paiktis22
15-06-2004, 00:34:41
USBs are ON board i think. i'm pretty sure.


thres no big necessity in printing anything, it's just that i had planned this day to redo my PC (install a fresh win98 etc) and that %$^$#^%$# printer screwed it up. and i still didnt find no solution

Darkstar
15-06-2004, 00:35:37
How do you know USB is working? Plugged in another USB device and it worked? You said you had no other USB devices attached.

paiktis22
15-06-2004, 00:35:49
Originally posted by Darkstar
Your USB is working? SO it's purely a HP printer issue then.

Time to crawl the HP site. Also, you might want to install a basic generic printer driver onto your system from your Win98 disk and see if that will let you print.

usb's are working for mouse for example (when i tried it on ubs's) but not for printer because there's no usb pritning support in the device manager i think.

HP site has nothing on it.

paiktis22
15-06-2004, 00:48:35
the crazy thing is that last time i tried, it gave me some grief but after a while it "autorectified" itself.
foolish me to think i'd be so lucky again

Asher
15-06-2004, 01:10:11
Call HP and inform them that the auto-rectum is not functioning.

paiktis22
15-06-2004, 01:16:49
i will call everyone tomorrow starting from the store that sold me the printer onward

Asher
15-06-2004, 01:23:14
See if you can get a refund from them all.

paiktis22
15-06-2004, 01:38:11
i'm only interested in getting my little nice printer to work

Asher
15-06-2004, 01:55:27
Phrase for you to use to get your way: "I want to escalate this, please transfer me to your manage."

You must use the word "escalate", because it means you know the terminology they use for support requests from pesky customers that will ultimately get their way.

chagarra
15-06-2004, 05:00:47
Which version of USB....

And am I right in thinking they are not compatable.

Asher
15-06-2004, 05:09:05
No. :)

Jeratain
15-06-2004, 05:27:43
Sorry to point out the obvious if it's already been done, but have you fully patched and updated Windows using Windows Update?

paiktis22
15-06-2004, 13:04:07
didnt call anyone yet.


the windows are the same as they were when i had the printer and it was working.

No longer Trippin
15-06-2004, 16:43:33
Wait, Asher not jumping to MS defense in the first reply, let alone the entire thread? Did someone kidnap Asher? :)

Are all cables securely connected? I've had a printer BSOD windows 2000 when it would go to print (of all things, oops, no save) and I couldn't figure out why until I rechecked all my connections, then it worked fine. Happened to be an HP printer as well - but HP makes a lot of them.

paiktis22
15-06-2004, 16:58:30
yep the cables are connected properly...

windows (and HP installation program) just dont initialize the "usb printing support" thingy so it will appear in the device manager. if it will then the printer will be detected immidiatly

paiktis22
15-06-2004, 20:17:14
Triumph.

I squeezed my brain to think what I did differently the last time. And it occured to me that the previous time I installed win I didn't have the printer plugged in.
I repeated the proccess and reinstalled win with the printer unplugged, run the install program and this time it worked.
:shoot:

No longer Trippin
16-06-2004, 02:06:34
Win 98 plug and pray. :)